services
- Pre-sales of Salesforce products
- Strategic Consulting
- Initial Configuration and Implementation
- Training
- Support
- Application developments
What do we do Virtual Company Services?
Virtual Company Services offers a Professional Service Portfolio focused 100% on salesforce and Force.com, including "Ready to use" implementations as well as support, training and customised solutions. Our team is made of certified consultants and developers, with 8 years plus experience, serving over 200 clients both locally and globally.
The monthly subscription model makes vendors deliver our customer success by using the solutions offered at Salesforce.com and Virtual Services Company. We believe that a correct implementation process makes a difference when it comes to true adoption and project success. We analyze the needs of the organization, suggest the best solution based in Cloud Computing and assist our clients in the transition, with the purpose of adding value to sales, customer service, ERP and any other business process.
As a Salesforce.com partner in Argentina, we are the business liaison between Salesforce.com and any company that would like to purchase subscriptions. We show Salesforce.com products, assess implementation feasibility and recommend the best product architecture. We help choose the most suitable product for your business needs, negotiating the best possible cost per user.
Our representatives have the right experience, know-how on Salesforce, strategic business view and energy to provide you with recommendations prior to implementation. We offer the following services:
- Business Processes Enhancement
- Customer Relationship Management (CRM) Implementation
- Enterprise Resource Planning (ERP) Implementation
- Technology infrastructure
We believe implementation should be successful right from the start. This leads to early adoption and customers will quickly see the added value. We offer professional services of initial configuration and customization fitting your business needs. After analyzing your business requirements, we will recommend the best solution in terms of salesforce, whether related to configuration or development. We customize accounts, oversee initial data migrations, train project managers and give support throughout the whole process so as to make salesforce adoption easier.
Every business implementation process entails transfer knowledge to the customer lest they depend on or are tied to the vendor.
Successful solutions don’t depend that much on correct implementations and friendly tools, but on end user adoption. Despite salesforce's easy-to-use solutions, we have devised training programs for customers who need them and we have set up Salesforce.com's standard support for basic queries. Training programs are tailor-made and based on specific customer requests.
For initial configurations, training is only intended for project managers.
The success of our customers is key to us. So even when we transfer most of knowledge during the implementation phase, we also offer a paid service to give support to customers who may need further assistance for questions, configuration or development.
Creating unique, valuable and state-of-the-art solutions for our customers has always been a professional goal for Virtual Company Services.
In addition to offering professional services in salesforce implementation, we have created customized and innovative solutions focused on particular business needs that may be naturally integrated with salesforce solutions designed for business process management and optimization.
